Legal
Terms and Conditions
Version: 27 September 2026
This is a translation provided for convenience. Only the German version is legally binding: read the German version
§ 1 Scope
- These General Terms and Conditions ("Terms") apply to all contracts on the use of the ApkSee software including the customer account, licenses, updates and support (together the "Services") between BuonaLabs UG (haftungsbeschränkt), Maria-Goeppert-Straße 3, 23562 Lübeck ("BuonaLabs", "we") and its customers ("customer").
- Customers may be consumers (§ 13 BGB) or businesses (§ 14 BGB). Provisions that apply to only one of these groups are marked as such.
- Deviating, conflicting or supplementary terms of business customers do not become part of the contract, even if we do not expressly object to them. Individual agreements (e.g. Enterprise contracts) take precedence.
- The Acceptable Use Policy forms part of these Terms.
§ 2 Services
- ApkSee is software for analysing, testing and automating Android apps that runs on the customer's computer and on the devices and servers the customer connects to it. The specific features of a plan follow from the service description on apksee.io/pricing at the time of the order.
- The "Free" plan is provided free of charge and without a customer account. Paid plans ("Pro", "Team") are offered as a subscription; "Enterprise" is provided under an individual agreement.
- Analysis takes place locally. We provide no auditing, consulting or legal services and give no warranty that analysis results are complete or that they detect every security vulnerability of an app. The software supports common frameworks and formats; support for any and every app, protection mechanism or device is not owed.
- Where the software interoperates with third-party tools, devices, services or interfaces, these are not part of our service.
§ 3 Conclusion of contract
- The presentation of the plans on our website is not a binding offer but an invitation to place an order.
- The customer selects the plan, the billing period and, where applicable, the number of seats, enters their billing details and means of payment and can review and correct all entries before completing the order. By clicking the button "zahlungspflichtig bestellen" ("order with obligation to pay") the customer makes a binding offer (§ 312j(3) BGB).
- The contract is concluded when we accept the order by providing the license in the customer account or by an order confirmation by email, at the latest when the means of payment has been charged successfully.
- We store the text of the contract. The customer receives the order confirmation together with these Terms, the withdrawal information (consumers) and, where applicable, the confirmation under § 14(2) by email. The current version of these Terms is available at apksee.io/agb; we send earlier versions on request.
- The contract languages are German, English and Italian; the German version prevails.
- Anyone ordering as a business warrants that they act in the exercise of their commercial or independent professional activity and provides a valid VAT identification number where they have one.
§ 4 Prices and payment
- The prices stated at the time of the order apply. Prices for consumers include statutory VAT. Prices for businesses are exclusive of VAT; businesses with a valid VAT identification number in another EU member state are invoiced without VAT (reverse charge).
- If the provider offers an introductory discount (e.g. "Launch offer"), it applies only to the first twelve-month billing period of a yearly subscription concluded while the offer runs. From the first renewal onwards the regular yearly price applies, which is displayed together with the discounted price before the order is placed. Seats added during the discounted first year are charged pro rata at the discounted price. The discount cannot be combined with other discounts and cannot be paid out. The introductory discount currently offered ("Launch offer") is 50 % on the first twelve-month billing period of a yearly subscription and can be ordered up to and including 27 September 2027.
- The fee is due in advance for the respective billing period (month or year) and is collected through our payment service provider Stripe using the selected means of payment. We provide invoices electronically in the customer account and by email; the customer agrees to electronic invoices.
- If a payment fails, we inform the customer and retry the payment. If payment is still outstanding after a period of 14 days, we may suspend the licenses until payment is received. Further rights remain unaffected.
- If the customer increases the number of seats during a billing period, the difference is charged pro rata. A reduction takes effect at the end of the current billing period. In the "Team" plan the minimum number is two seats.
- Set-off is only permitted with undisputed claims or claims established with final legal effect. The rights of consumers under § 309 nos. 2 and 3 BGB remain unaffected.
§ 5 Term and cancellation
- Monthly subscriptions have a term of one month and are extended by a further month each time unless they are cancelled before the end of the term. They can be cancelled at any time with effect from the end of the current month.
- Yearly subscriptions have an initial term of twelve months.
- Consumers: after the initial term the contract continues for an indefinite period unless it is cancelled beforehand. It can then be cancelled at any time with one month's notice (§ 309 no. 9 BGB). The fee continues to be charged yearly in advance; we refund the prepaid share for the time after the cancellation takes effect pro rata.
- Businesses: the contract is extended by a further twelve months each time unless it is cancelled by the end of the respective term.
- Cancellation can be declared in the customer account, through the "Verträge hier kündigen" ("cancel contracts here") button without signing in (§ 312k BGB) or in text form (e.g. email to [email protected]). We confirm receipt of the cancellation and the end date without undue delay by email.
- After an ordinary cancellation the plan remains usable until the end of the paid period. Periods already paid for are not refunded pro rata, except in the case of paragraph 2 (consumers).
- The right of either party to terminate for good cause remains unaffected. For us, good cause exists in particular in the event of a serious breach of § 7 or the Acceptable Use Policy, or one that continues despite a warning.
- At the end of the contract the licenses of the plan are deactivated. The software falls back to the feature set of the "Free" plan; results and exports generated locally by the customer remain unaffected.
§ 6 Rights of use and licenses
- We grant the customer, for the term of the contract, the simple, non-transferable and non-sublicensable right to use the software within the scope of the plan booked.
- The customer receives one license key per seat booked. One seat entitles one natural person to use the software on one computer at the same time. On activation the license is bound to that computer. The customer can release the binding in the customer account and transfer the license to another computer; to prevent abuse we may limit the number of transfers to a reasonable extent.
- In the "Team" plan the account holder manages the seats and may pass license keys to their own employees and to persons working for them. The account holder remains responsible for their compliance with these Terms.
- The customer is prohibited from (a) passing on, selling or sharing license keys with third parties, except as permitted under paragraph 3, (b) circumventing or altering the license check, signatures or technical protection measures of the software, (c) decompiling, disassembling or modifying the software itself, unless this is mandatorily permitted under §§ 69d, 69e UrhG (German Copyright Act), (d) providing the software as a service to third parties (sub-letting, hosting for third parties), unless separately agreed.
- Rights in analysis results, reports, exports and self-created playbooks, plugins and rules belong to the customer, to the extent such rights arise.
§ 7 Permitted use
- The customer may use the software exclusively for apps, devices, accounts, servers and services that belong to them or for whose testing or automation they have the express authorisation of the rights holder.
- The customer is solely responsible for ensuring that their use complies with applicable law, in particular with criminal provisions (e.g. §§ 202a to 202d, 263a, 303a, 303b StGB), copyright law (§§ 69a ff. UrhG), data protection law, competition law and the terms of use of the apps, platforms and services they analyse or automate.
- The details, in particular impermissible uses, are governed by the Acceptable Use Policy.
- The customer keeps their access credentials and license keys secret and informs us without undue delay if they suspect misuse.
§ 8 Suspension
Where there are concrete indications of a breach of § 6(4), § 7 or the Acceptable Use Policy, or where a license key is evidently compromised, we may temporarily suspend the licenses concerned. In doing so we take account of the customer's legitimate interests, choose the mildest suitable means and inform the customer stating the reasons, unless this would jeopardise investigations. The suspension is lifted as soon as the reason has ceased to exist. Where the customer is responsible for the suspension, the obligation to pay the fee continues.
§ 9 Updates and availability
- During the term of the contract we provide the updates that are necessary to maintain conformity with the contract (including security updates) and inform the customer about them. As regards consumers, § 327f BGB applies.
- We may change the software beyond what is necessary to maintain conformity with the contract where there is a valid reason for doing so (e.g. technical development, security, a change in the legal situation), the customer incurs no additional costs and the customer is informed clearly and comprehensibly. If a change impairs access or usability for consumers more than insignificantly, the rights under § 327r BGB apply, including the right to terminate the contract free of charge.
- For paid plans the software requires an occasional connection to our license server. It bridges short connection interruptions with a grace period. We endeavour to keep the license server highly available; we carry out planned maintenance outside normal business hours wherever possible.
§ 10 Rights in case of defects
- Consumers have the statutory rights in the event of defects in digital products (§§ 327 ff. BGB).
- Businesses must report defects in text form without undue delay after discovery, with a comprehensible description. We remedy defects at our choice by a fix, an update or a workaround. If subsequent performance fails, the business may reduce the fee appropriately or terminate the contract. Strict liability for defects already existing at the time the contract was concluded (§ 536a(1) alt. 1 BGB) is excluded. Claims of businesses for defects become time-barred after twelve months, except in the cases of § 11(1).
- There is no defect if a third-party app, device, protection mechanism or service is not supported or is no longer supported, unless this was promised as a characteristic of the plan.
- For the free "Free" plan we are liable for defects only if we have fraudulently concealed them.
§ 11 Liability
- We are liable without limitation in cases of intent and gross negligence, for injury to life, body or health, under the Product Liability Act, for fraudulently concealed defects and to the extent of a guarantee we have assumed.
- In the event of a slightly negligent breach of a material contractual obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely (cardinal obligation), our liability is limited to the damage typical for this type of contract and foreseeable. Towards businesses this liability is additionally limited, per contract year, to the fee paid in the twelve months before the damaging event, but at least to EUR 1,000.
- Otherwise liability for slight negligence is excluded. In the "Free" plan we are liable only for intent and gross negligence and in the cases of paragraph 1.
- For the loss of data we are liable only up to the amount of the effort that would have been necessary for recovery if the customer had carried out proper, regular data backups.
- We are not liable for the consequences of a use that breaches § 7 or the Acceptable Use Policy, nor for actions that the customer triggers on apps, devices or services by means of playbooks, triggers or automations.
- The above limitations also apply in favour of our legal representatives, employees and vicarious agents.
§ 12 Indemnity
Businesses indemnify us against third-party claims, including the reasonable costs of legal defence, that are based on the customer or users authorised by the customer having culpably used the software in breach of § 6(4), § 7 or the Acceptable Use Policy. We inform the customer without undue delay about claims asserted and coordinate the defence with them.
§ 13 Changes to the Terms and to prices
- We may change these Terms and the prices for current subscriptions with effect for future billing periods where this is necessary for a valid reason (e.g. a change in the legal situation, case law, increased costs or new features). We notify changes in text form at least six weeks before they take effect.
- Businesses: the change is deemed approved if the customer does not object before it takes effect; we point out this consequence in the notification. If the customer objects, either party may terminate the contract with effect from the date the change takes effect.
- Consumers: changes only become effective if the customer expressly consents to them. If the customer does not consent, the contract continues on the previous terms; we may then terminate it with one month's notice with effect from the end of a billing period.
§ 14 Right of withdrawal for consumers
- Consumers have a statutory right of withdrawal. The details follow from the withdrawal information.
- If the consumer wants their license to be activated immediately, they expressly confirm during the order process that we begin performing the contract before the withdrawal period expires and that they are aware that they thereby lose their right of withdrawal (§ 356(5) BGB). We confirm this declaration to them with the order confirmation by email. Without this consent the license is only activated after the withdrawal period of fourteen days has expired.
- Businesses have no right of withdrawal.
§ 15 Final provisions
- The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. As regards consumers, this choice of law applies only to the extent that it does not deprive them of the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence.
- If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Lübeck. We are also entitled to sue at the customer's registered office.
- We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body within the meaning of the German Act on Alternative Dispute Resolution in Consumer Matters (VSBG).
- Should individual provisions be invalid, the validity of the remaining provisions remains unaffected. The invalid provision is replaced by the statutory rules.