Legal
Right of withdrawal
Version: 27 September 2026
This is a translation provided for convenience. Only the German version is legally binding: read the German version
The right of withdrawal exists for consumers only (§ 13 BGB). Businesses have no right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which the contract was concluded.
To exercise your right of withdrawal, you must inform us (BuonaLabs UG (haftungsbeschränkt), Maria-Goeppert-Straße 3, 23562 Lübeck, Germany, telephone: +49 (0) 451 406-07833, email: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Early expiry of the right of withdrawal
In the case of a contract for the supply of digital content which is not supplied on a tangible medium, the right of withdrawal expires once we have begun to perform the contract after you have
- expressly agreed that we begin performing the contract before the withdrawal period expires,
- confirmed your awareness that, by giving your consent, you lose your right of withdrawal once performance of the contract begins, and
- received from us a confirmation of the contract on a durable medium (email) recording your consent and your acknowledgement (§ 356(5) BGB).
During the order process you can choose whether your license is to be activated immediately. Without that consent, the license is only activated after the withdrawal period of fourteen days has expired.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and send it back.)
To BuonaLabs UG (haftungsbeschränkt), Maria-Goeppert-Straße 3, 23562 Lübeck, Germany, email: [email protected]:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the sale of the following goods (*) / for the provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.
Independently of the right of withdrawal, you can end your subscription at any time through the "Verträge hier kündigen" ("cancel contracts here") page.